LEGAL REFERENCE

Our Terms Shape Your Account

We've built our terms around you. Everything from account opening through payment flow to gameplay sits in one straightforward policy, so you know exactly what to expect when...

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Policy Scope & Jurisdiction

uber77 operates for players in supported regions where local law permits. Our policy covers account creation, real-money deposits via DANA, OVO, GoPay and QRIS, casino gameplay on live tables and slots, sportsbook market access, and withdrawal procedures. All transactions are documented in your account ledger. Disputes are handled through our support team with a 72-hour response window. If you're in Indonesia or

another supported region, this policy applies from the moment you join.

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

PLAYER SUPPORT

How to Reach Us on Policy Questions

TRUST MARKERS

Why Our Policy Stands Behind You

Transparent Payment Flow

Every deposit, withdrawal and bonus credit appears instantly in your account history. No hidden holds, no surprise charges. DANA, OVO, GoPay and QRIS transactions clear within seconds.

Account Recovery Clause

If your account is locked due to policy breach, we outline the exact reason, the steps to appeal, and the timeline for resolution. You're never left guessing.

Bonus Clarity

Every promotion we run is tied to a specific term sheet: the rollover amount, the game scope, the expiry date. You read before you claim.

Dispute Escalation Path

If a transaction dispute arises, our policy names the escalation chain: support → account manager → compliance lead. You know who handles what.

Withdrawal Guarantee

Any balance in your account can be withdrawn using the same payment method you deposited with, subject to verification checks outlined in our policy.

Policy Update Notice

We notify you 14 days before any policy change. You get an in-app alert, an email, and a summary of what changed. Existing accounts are grandfathered if needed.

How Our Terms Align Across the Brand

Account Policy

Our main account policy shares the same 72-hour response window, the same payment clarity, and the same appeal pathway as our terms page.

Sportsbook Rules

Sportsbook-specific terms (settlement, void bets, live market conditions) inherit our overarching dispute process and withdrawal protection.

Casino Gameplay Policy

Live tables and slot gameplay rules reference our central terms on bonus wagering, account limits, and session timeout protections.

Payment Terms

DANA, OVO, GoPay and QRIS payment flows follow the same instant-ledger logging and same verification requirements across all brand properties.

Bonus Terms

Every promotion bonus, whether attached to slots, live tables or sportsbook, uses the same bonus-credit documentation and expiry framework.

Account Security Policy

Password reset, two-factor authentication, and session-loss procedures are consistent with our main terms and reflected in your account settings.

Closure & Suspension

If an account is closed or suspended, the notification and appeal timeline match exactly what our terms page states, no exceptions.

What You Get Inside Our Policy Framework

Instant Transaction Ledger

Every deposit, withdrawal, bonus and gameplay result logs instantly to your account. No mystery delays. You scroll through months of history whenever you want.

Multi-Currency Clarity

We handle Indonesian Rupiah. All prices, bonuses and payouts are shown in IDR. Exchange rates for international transactions are locked at deposit time.

Bonus Expiry Transparency

Every bonus shows its end date, rollover requirement and eligible games before you claim. No surprise forfeiture. Countdown timer runs on your dashboard.

Session Timeout Safeguard

Our policy mandates a logout after 30 minutes of inactivity. You can set a tighter personal timeout from your settings if you prefer extra protection.

Withdrawal Verification Process

First withdrawal requests a document check (ID scan, address proof). It takes one business day. Follow-up withdrawals are instant if your account stays verified.

Account Limit Controls

You can set daily, weekly or monthly deposit caps, session time limits, and loss limits from your account settings. Changes take effect after 24 hours for your protection.

Common Questions About Our Terms

Our terms require you to withdraw using the same method you deposited with. If you need an exception, contact our support team with proof of ownership of both payment accounts. We can approve cross-method transfers in specific cases.

Yes. You can close your account anytime from your settings menu. Any remaining balance is withdrawn to your linked payment method within 3 business days. Closed accounts cannot be reopened; you'd need to create a new account.

Bonus rollover is the amount you need to wager before bonus funds become withdrawable as real money. Our policy specifies the rollover multiplier for each promotion (often 5x or 10x). It's shown before you claim any bonus.

If a transaction looks wrong, report it to support within 30 days. We investigate, check our logs and your device history, and respond within 72 hours. If we find an error, we credit your account immediately. If not, we explain why.

Minimum deposit is Rp50,000; maximum per transaction is Rp50,000,000. Withdrawals have the same caps. Our terms let you set personal daily/weekly limits from your settings to manage your spend however you prefer.

Use the 'Forgot Password' link on the login page. We send a reset link to your registered email. Click it, set a new password, and log in. If you don't receive the email within 5 minutes, check your spam folder or contact support.

Our terms require you to be at least 18 years old and of legal age in your jurisdiction. Account verification checks your ID to confirm this. Accounts opened by underage individuals are closed immediately with funds returned.